Temporary Suspension of Shipping to Some Countries
We regret to have to inform our customers that we have been told by Japan Post that sending of parcels to many countries has been temporarily suspended because of the coronavirus. The situation is rather fluid and the country list is likely to change.
We will therfore hold on to your parcels and send them to you as soon as shipping to your country becomes available again.
Our sincerest apologies for the inconvenience caused and we beg for your understanding.
In addidtion, there may be severe delays to the countries where deilivery is still accepted.
Further (latest) information is available on the Japan Post website here:
Current List of affected countries here:
NOTE (April 2): All shipping by e-packet light (uses SAL) has been suspended. We will offer the option of alternative shipping methods to customers in regions where shipping is still available.
NOTE2: (April 7): A State of Emergency has been announced by the Japanese government for major cities and ALL shipping may be affected in some way.
NOTE 3 (April 23) All shipping methods offered including EMS to the USA have temporarily been suspended.
We beg for your understanding in this matter. We will keep you posted.