How Long it Takes
How Long it Takes
PLEASE NOTE THAT DUE TO THE CONTINUING GLOBAL SUPPLY CONDITIONS AND SEVERE STAFF SHORTAGES THERE WILL BE DELAYS TO MOST ORDERS.
ALSO, IS IS CURRENTLY PEAK SEASON FOR KARATE COMPETITIONS IN JAPAN, CAUSING FURTHER DELAYS.
At kuroobiya, our purpose is to provide personalised dogi and belts, which have been professionally adjusted and embroidered by the manufacturers themselves, for the best possible finish. To this end, we generally do not keep a stock of products.
We do not wait for a large group of orders. Your order will be processed soon after receipt of payment.
(Note: we usually allow a 2 day "cool off " period for any possible changes. Once orders go to the manufacturer it will likely bevery difficult if not impossible to change.)
We will try to keep you informed as best we can as to the progress of your order. Inquiries are welcome though the amount of information we can give is limited as the manufacturers do not provide updates as to the progress of the order. You can also check the status of your order by logging on to your Kuroobiya account.
Currently, we are seeing around at least 8 weeks for embroidered belts, and have now been told to allow 4-5 months for fully tailored dogi and over a month for standard, ready made dogi (with or without embroidery and adjustments) and unembroidered belts.
Unfortunately, we have no control over this and beg for your understanding and patience in this matter.
Hirota are short staffed and overworked and taking a very long time to process all orders.
As of end of February 2023 Hirota is out of stock of the MH-10 material and is waiting for supplies. Orders for these dogi will be severly delayed.
Tokyodo Int. dogi are currently around 1 month for us to receive. Special dogi like the AT series, EX series, S, SP-1000 and Samurai series are generally taking up to two months as they do not keep stock of these dogi and make them to order. Fully tailored dogi are now takeing around 2 to 2.5 months, possibly longer depending on season.
Belts are now generally taking 4 to 6 weeks to prepare, longer during peak season.
Due to the after effects of the COVID-19 Pandemic, Tokyodo International are currently short staffed and taking much longer than usual for all orders.
Tokaido are now taking up to one month to prepare dogi orders and up to two months for special order ones and some dogi like the SSA, NST, and KMJ, KEN and SEN that are in short supply .
They generally take 3- 5 weeks for belts. Silk belts are taking at least 6 weeks for them to make. The times can increase considerably during peak seasons.
Currently, Hayate make all dogi to order and take around 4-5 weeks to make.
ALL the manufacturers are prone to "seasonal" changes in service. In non busy periods in Japan, you can expect faster processing, however in peak seasons ( usually mid April to end of July and at the end of year) delays can be expected due to the sheer volume of orders and stock issues. This can add a couple of weeks to belt orders and up to 4 weeks for fully tailored products. Unfortunately, we have absolutely no control over this so please be patient.
You will need to add for shipping time.
2-7 For DHL Worldwide Express.
*3-7 days by EMS, or *7-21 days by e-packet
and e-packet light it will take to get from us to you. Please note for some countries, especially in south America, Africa or the middle east can take over a month, even for EMS.
IF YOU NEED A FULLY TAILORED DOGI FOR COMPETITION PLEASE PLAN WELL IN ADVANCE TO AVOID DISAPPOINTMENT.