How Long it Takes
How Long it Takes
PLEASE NOTE THAT DUE TO THE GLOBAL RECOVERY FROM COVID AND THE RESULTING INCREASED DEMAND, THERE WILL BE DELAYS TO MOST ORDERS.
ALSO, IT IS CURRENTLY PEAK SEASON FOR KARATE COMPETITIONS IN JAPAN, CAUSING FURTHER DELAYS.
IN ADDITION, THE OBON HOLIDAY PERIOD IN JAPAN (AUGUST 11 to AUGUST 16) WILL CAUSE FURTHER DELAYS.
At kuroobiya, our purpose is to provide personalised dogi and belts, which have been professionally adjusted and embroidered by the manufacturers themselves, for the best possible finish. To this end, we generally do not keep a stock of products.
We do not wait for a large group of orders. Your order will be processed soon after receipt of payment.
(Note: we usually allow a 2 day "cool off " period for any possible changes. Once orders go to the manufacturer it will likely be very difficult if not impossible to change.)
We will try to keep you informed as best we can as to the progress of your order. Inquiries are welcome though the amount of information we can give is limited as the manufacturers do not provide updates as to the progress of the order. You can also check the status of your order by logging on to your Kuroobiya account.
Currently, we are seeing around at least 2 months for embroidered belts, and have now been told to allow 5 months or more for fully tailored dogi and two months for standard, ready made dogi (with or without embroidery and adjustments) and up to 6 weeks for unembroidered belts.
Unfortunately, we have no control over this and beg for your understanding and patience in this matter.
Hirota are severely short-staffed and overworked and taking a very long time to process all orders.
UPDATE JULY 2023:
At the end of February 2023, Hirota ran out of stock of the MH-10. They now have the material to make these dogi. However, due to the unprecedented huge demand for fully tailored dogi, and the lack of capacity, Hirota is currently prioritisng those orders, and has relegated the production of the MH-10 dogi to slotting in individual orders where the factory tailors can fit them in. Therefore, there are currently severe delays to these orders.
We have therefore suspended accepting orders for the MH-10 until the situation imporves.
UPDATE OCTOBER 2023
Hirota have run out of silk material for the B-601 and B-602 belts and therefore further delays beyond 2 months are expected for these belts.
Tokyodo Int. dogi are currently around 1 month for us to receive. Special dogi like the AT series, EX series, S, SP-1000 and Samurai series are generally taking up to two months as they do not keep stock of these dogi and make them to order. Fully tailored dogi are now takeing around 2 to 2.5 months, possibly longer depending on season.
Belts are now generally taking 4 to 6 weeks to prepare, longer during peak season.
Due to the after effects of the COVID-19 Pandemic, Tokyodo International are currently short staffed and taking much longer than usual for all orders.
Tokaido are now taking up to one month to prepare dogi orders and up to two months for special order ones and some dogi like the SSA, NST, and KMJ, KEN and SEN that are in short supply .
They are generally taking 3- 5 weeks for belts. Silk belts are taking at least 6 weeks for them to make. The times can increase considerably during peak seasons.
Currently, Hayate make all dogi to order and take around 4-5 weeks to make.
ALL the manufacturers are prone to "seasonal" changes in service. In non busy periods in Japan, you can expect faster processing, however in peak seasons ( usually mid April to end of August and at the end of year) delays can be expected due to the sheer volume of orders and stock issues. This can add several weeks to belt orders and up to 6 weeks for fully tailored products. Unfortunately, we have absolutely no control over this so please be patient.
You will need to add for shipping time:
2-7 For DHL Worldwide Express.
*3-7 days by EMS, or *7-21 days by e-packet
Please note for some countries, especially in south America, Africa or the middle east, it can take over a month, even for EMS.
IF YOU NEED A FULLY TAILORED DOGI FOR COMPETITION PLEASE PLAN WELL IN ADVANCE TO AVOID DISAPPOINTMENT.