Hirota MH-10

Dear Hamid,

I have received my Hirota MH-10 dogi this week and I am very satisfied with the purchase. Most importantly I am most grateful for your advice and patience in handling my order. I very much appreciated your genuine concern to provide the best service and make the experience of buying online stress free. Also, I am impressed by the options you provided me, which included cancelling a first order, and putting another one which had less value. It is obvious that you put the customer satisfaction and comfort before rapid gain... For that, I can assure you that you gained a new costumer, and will not hesitate to provide your name for people looking for any item you have on your website.

Thank you again (and thank you for the other members of your team) for being so gentle, helpful and open to your customers.

Best regards,

Yacine